About us

At De-escalation Tasmania, we believe that everyone deserves to feel safe, respected, and heard, even in the most challenging moments.

We specialise in providing practical, evidence-based de-escalation training tailored to the real-world needs of workplaces, schools, healthcare settings, frontline services, and community organisations.

Whether you’re facing verbal aggression, emotional distress, or high-stress interactions, our training empowers you to respond with confidence, calm, and clarity.

Our Story

De-escalation Tasmania was founded with a simple but powerful mission:

To reduce conflict and promote safety through better communication and understanding.

After years of hands-on experience in crisis response, education, and conflict management, we saw a growing need for approachable, accessible de-escalation skills across all sectors of Tasmanian life.

We’ve worked with people from all walks of life. Teachers, receptionists, nurses, social workers, youth workers, security staff, and more, helping them develop the mindset and tools to manage even the most intense encounters with professionalism and compassion.

What We Do

We run Interactive training workshops.

• Our seminars are customised for specific industries or challenges .

• We offer Free educational ebooks.

• We support staff wellbeing and resilience.

Why it Matters

Conflict and aggression are rising across many sectors, but with the right strategies, they don’t have to escalate.

By learning how to recognise early warning signs, stay grounded under pressure, and use effective communication, you can help prevent harm, reduce burnout, and build stronger relationships at work and in your community.

Our Values

Respect:

Every person deserves to be treated with dignity, no matter their behaviour.

Empowerment:

We give people the tools to handle difficult situations with confidence.

Compassion:

We understand that behind every escalation is a story.

Practicality:

Our training is grounded in the real world, not theory alone.

Our Mission

We’re here to help people and organisations build the practical skills they need to prevent and handle conflict safely and confidently.

Our goal is to help everyone stay calm, in control, and safe, no matter what situation they’re facing, by focusing on empathy, communication, and real-world strategies that actually work.

Our Vision

We imagine a Tasmania where everyone feels safe, heard, and confident when it comes to handling conflict, with care, not fear.

Our vision is to help build more compassionate, safer communities through the power of calm, respectful communication, and to become Tasmania’s go-to voice for de-escalation education that truly makes a difference.

Reduced Pricing

In a time when most services are increasing their prices, we’ve chosen a different path.

We believe respectful, calm communication is a human skill that every workplace should have access to, regardless of budget or sector.

That’s why we’ve reduced our rates and travel fees significantly to reflect our deep passion for de-escalation education.

This is  not a reduction in quality. We offer a premium, practical and engaging seminars that help organisations build safer, more respectful environments.

This is definately not a sales tactic, we’re passionate about making this work and being accessible to as many people as possible.

So if your team need the tools to handle conflict with calm and confidence, we’d love to help.

Download our Brochure