Please enter your details below, click “Submit” and you will be taken to a page where you can select a free e-book on de-escalation tips. There are six e-books to choose from. The first e-book describes general de-escalation skills and strategies. The other five e-books are tailored for de-escalating people in a range of environments - from working with escalated teenagers to situations faced by politicians and elected officials. Please feel free to download any of the e-books.